Pedals not turning












1














So Christmas day and it seems the new bikes I bought the kids aren't quite going to plan! On my daughters 6 speed Viking Belgravia the pedals are not turning and the chain keeps coming off and on my sons Royal Baby Freestyle the rear hub brake is constantly rubbing but when I press the brake it does not come on.



Help!



From https://www.amazon.co.uk/Viking-Belgravia-Speed-Wheel-Bike/dp/B00K82O7EA
From https://www.amazon.co.uk/Viking-Belgravia-Speed-Wheel-Bike/dp/B00K82O7EA



From https://www.amazon.com/RoyalBaby-Freestyle-12-14-16-18-20-wheels-available/dp/B07D4ZT13Y
from https://www.amazon.com/RoyalBaby-Freestyle-12-14-16-18-20-wheels-available/dp/B07D4ZT13Y










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  • 2




    Welcome to the Bicycle StackExchange and Merry Christmas! If the bikes are new as you wrote, you should return them back to the point of sale for the discovered defects to be corrected, or working replacements to be provided at no cost. And I would recommend reconsidering gifting your kids bicycles of such suspiciously low quality: if the things are not usable from the start, chances are they would soon require service even if fixed now . Your kids life's first cycling experience deserves better.
    – Grigory Rechistov
    3 hours ago








  • 1




    Did you assemble them ? Do you still have the instructions?
    – Criggie
    2 hours ago










  • I've added some photos based on googling the model/brand names you gave. If they're not right, feel free to use the Revert function, or point out the differences.
    – Criggie
    2 hours ago
















1














So Christmas day and it seems the new bikes I bought the kids aren't quite going to plan! On my daughters 6 speed Viking Belgravia the pedals are not turning and the chain keeps coming off and on my sons Royal Baby Freestyle the rear hub brake is constantly rubbing but when I press the brake it does not come on.



Help!



From https://www.amazon.co.uk/Viking-Belgravia-Speed-Wheel-Bike/dp/B00K82O7EA
From https://www.amazon.co.uk/Viking-Belgravia-Speed-Wheel-Bike/dp/B00K82O7EA



From https://www.amazon.com/RoyalBaby-Freestyle-12-14-16-18-20-wheels-available/dp/B07D4ZT13Y
from https://www.amazon.com/RoyalBaby-Freestyle-12-14-16-18-20-wheels-available/dp/B07D4ZT13Y










share|improve this question









New contributor




Stuart is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
















  • 2




    Welcome to the Bicycle StackExchange and Merry Christmas! If the bikes are new as you wrote, you should return them back to the point of sale for the discovered defects to be corrected, or working replacements to be provided at no cost. And I would recommend reconsidering gifting your kids bicycles of such suspiciously low quality: if the things are not usable from the start, chances are they would soon require service even if fixed now . Your kids life's first cycling experience deserves better.
    – Grigory Rechistov
    3 hours ago








  • 1




    Did you assemble them ? Do you still have the instructions?
    – Criggie
    2 hours ago










  • I've added some photos based on googling the model/brand names you gave. If they're not right, feel free to use the Revert function, or point out the differences.
    – Criggie
    2 hours ago














1












1








1







So Christmas day and it seems the new bikes I bought the kids aren't quite going to plan! On my daughters 6 speed Viking Belgravia the pedals are not turning and the chain keeps coming off and on my sons Royal Baby Freestyle the rear hub brake is constantly rubbing but when I press the brake it does not come on.



Help!



From https://www.amazon.co.uk/Viking-Belgravia-Speed-Wheel-Bike/dp/B00K82O7EA
From https://www.amazon.co.uk/Viking-Belgravia-Speed-Wheel-Bike/dp/B00K82O7EA



From https://www.amazon.com/RoyalBaby-Freestyle-12-14-16-18-20-wheels-available/dp/B07D4ZT13Y
from https://www.amazon.com/RoyalBaby-Freestyle-12-14-16-18-20-wheels-available/dp/B07D4ZT13Y










share|improve this question









New contributor




Stuart is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











So Christmas day and it seems the new bikes I bought the kids aren't quite going to plan! On my daughters 6 speed Viking Belgravia the pedals are not turning and the chain keeps coming off and on my sons Royal Baby Freestyle the rear hub brake is constantly rubbing but when I press the brake it does not come on.



Help!



From https://www.amazon.co.uk/Viking-Belgravia-Speed-Wheel-Bike/dp/B00K82O7EA
From https://www.amazon.co.uk/Viking-Belgravia-Speed-Wheel-Bike/dp/B00K82O7EA



From https://www.amazon.com/RoyalBaby-Freestyle-12-14-16-18-20-wheels-available/dp/B07D4ZT13Y
from https://www.amazon.com/RoyalBaby-Freestyle-12-14-16-18-20-wheels-available/dp/B07D4ZT13Y







pedals new-bicycle-assembly






share|improve this question









New contributor




Stuart is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




Stuart is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited 2 hours ago









Criggie

42.1k570141




42.1k570141






New contributor




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Check out our Code of Conduct.









asked 3 hours ago









Stuart

61




61




New contributor




Stuart is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





Stuart is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Stuart is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.








  • 2




    Welcome to the Bicycle StackExchange and Merry Christmas! If the bikes are new as you wrote, you should return them back to the point of sale for the discovered defects to be corrected, or working replacements to be provided at no cost. And I would recommend reconsidering gifting your kids bicycles of such suspiciously low quality: if the things are not usable from the start, chances are they would soon require service even if fixed now . Your kids life's first cycling experience deserves better.
    – Grigory Rechistov
    3 hours ago








  • 1




    Did you assemble them ? Do you still have the instructions?
    – Criggie
    2 hours ago










  • I've added some photos based on googling the model/brand names you gave. If they're not right, feel free to use the Revert function, or point out the differences.
    – Criggie
    2 hours ago














  • 2




    Welcome to the Bicycle StackExchange and Merry Christmas! If the bikes are new as you wrote, you should return them back to the point of sale for the discovered defects to be corrected, or working replacements to be provided at no cost. And I would recommend reconsidering gifting your kids bicycles of such suspiciously low quality: if the things are not usable from the start, chances are they would soon require service even if fixed now . Your kids life's first cycling experience deserves better.
    – Grigory Rechistov
    3 hours ago








  • 1




    Did you assemble them ? Do you still have the instructions?
    – Criggie
    2 hours ago










  • I've added some photos based on googling the model/brand names you gave. If they're not right, feel free to use the Revert function, or point out the differences.
    – Criggie
    2 hours ago








2




2




Welcome to the Bicycle StackExchange and Merry Christmas! If the bikes are new as you wrote, you should return them back to the point of sale for the discovered defects to be corrected, or working replacements to be provided at no cost. And I would recommend reconsidering gifting your kids bicycles of such suspiciously low quality: if the things are not usable from the start, chances are they would soon require service even if fixed now . Your kids life's first cycling experience deserves better.
– Grigory Rechistov
3 hours ago






Welcome to the Bicycle StackExchange and Merry Christmas! If the bikes are new as you wrote, you should return them back to the point of sale for the discovered defects to be corrected, or working replacements to be provided at no cost. And I would recommend reconsidering gifting your kids bicycles of such suspiciously low quality: if the things are not usable from the start, chances are they would soon require service even if fixed now . Your kids life's first cycling experience deserves better.
– Grigory Rechistov
3 hours ago






1




1




Did you assemble them ? Do you still have the instructions?
– Criggie
2 hours ago




Did you assemble them ? Do you still have the instructions?
– Criggie
2 hours ago












I've added some photos based on googling the model/brand names you gave. If they're not right, feel free to use the Revert function, or point out the differences.
– Criggie
2 hours ago




I've added some photos based on googling the model/brand names you gave. If they're not right, feel free to use the Revert function, or point out the differences.
– Criggie
2 hours ago










1 Answer
1






active

oldest

votes


















3














Being somewhat general, here's some common causes for each problem you've given



Chain comes off - because its too slack. Try loosening the rear wheel nuts and slide the whole wheel backward a bit. The chain has to have some slack, but not enough to let it fall off either side.



Pedals are not turning - The pedal cage (bit the foot presses against) should rotate around the pedal axle reasonably freely. It may or may not coast if spun, but it should turn around smoothly. If not, the pedals may be faulty.



OR you might have meant: Crank is not turning on the bottom bracket - this would be bad - a new bike would have the crank installed in the box. You shouldn't have to fit a crank to a frame yourself. If that's not turning freely, something's really wrong.



Rear hub brake rubs Are you sure the wheel is centered in the frame? Its possible the tyre is rubbing on the chainstay or seatstay. Loosen the wheel nut on one side and push/hold the rim to a central position between the stays, and retighten.
I see that this bike has a center-mounted drink bottle cage over the rear wheel. Check its not rubbing on the tyre either. Finally check the training wheels haven't pressed some part of the chain cover into the wheel hub.



Rear hub brake doesn't come on when pressed The coaster brake should never need servicing, and would absolutely come pre-assembled. Sounds like the bike might have some problems. Given its a $109 USD BSO, it might be better to return it right now under your local consumer rights.






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    active

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    3














    Being somewhat general, here's some common causes for each problem you've given



    Chain comes off - because its too slack. Try loosening the rear wheel nuts and slide the whole wheel backward a bit. The chain has to have some slack, but not enough to let it fall off either side.



    Pedals are not turning - The pedal cage (bit the foot presses against) should rotate around the pedal axle reasonably freely. It may or may not coast if spun, but it should turn around smoothly. If not, the pedals may be faulty.



    OR you might have meant: Crank is not turning on the bottom bracket - this would be bad - a new bike would have the crank installed in the box. You shouldn't have to fit a crank to a frame yourself. If that's not turning freely, something's really wrong.



    Rear hub brake rubs Are you sure the wheel is centered in the frame? Its possible the tyre is rubbing on the chainstay or seatstay. Loosen the wheel nut on one side and push/hold the rim to a central position between the stays, and retighten.
    I see that this bike has a center-mounted drink bottle cage over the rear wheel. Check its not rubbing on the tyre either. Finally check the training wheels haven't pressed some part of the chain cover into the wheel hub.



    Rear hub brake doesn't come on when pressed The coaster brake should never need servicing, and would absolutely come pre-assembled. Sounds like the bike might have some problems. Given its a $109 USD BSO, it might be better to return it right now under your local consumer rights.






    share|improve this answer


























      3














      Being somewhat general, here's some common causes for each problem you've given



      Chain comes off - because its too slack. Try loosening the rear wheel nuts and slide the whole wheel backward a bit. The chain has to have some slack, but not enough to let it fall off either side.



      Pedals are not turning - The pedal cage (bit the foot presses against) should rotate around the pedal axle reasonably freely. It may or may not coast if spun, but it should turn around smoothly. If not, the pedals may be faulty.



      OR you might have meant: Crank is not turning on the bottom bracket - this would be bad - a new bike would have the crank installed in the box. You shouldn't have to fit a crank to a frame yourself. If that's not turning freely, something's really wrong.



      Rear hub brake rubs Are you sure the wheel is centered in the frame? Its possible the tyre is rubbing on the chainstay or seatstay. Loosen the wheel nut on one side and push/hold the rim to a central position between the stays, and retighten.
      I see that this bike has a center-mounted drink bottle cage over the rear wheel. Check its not rubbing on the tyre either. Finally check the training wheels haven't pressed some part of the chain cover into the wheel hub.



      Rear hub brake doesn't come on when pressed The coaster brake should never need servicing, and would absolutely come pre-assembled. Sounds like the bike might have some problems. Given its a $109 USD BSO, it might be better to return it right now under your local consumer rights.






      share|improve this answer
























        3












        3








        3






        Being somewhat general, here's some common causes for each problem you've given



        Chain comes off - because its too slack. Try loosening the rear wheel nuts and slide the whole wheel backward a bit. The chain has to have some slack, but not enough to let it fall off either side.



        Pedals are not turning - The pedal cage (bit the foot presses against) should rotate around the pedal axle reasonably freely. It may or may not coast if spun, but it should turn around smoothly. If not, the pedals may be faulty.



        OR you might have meant: Crank is not turning on the bottom bracket - this would be bad - a new bike would have the crank installed in the box. You shouldn't have to fit a crank to a frame yourself. If that's not turning freely, something's really wrong.



        Rear hub brake rubs Are you sure the wheel is centered in the frame? Its possible the tyre is rubbing on the chainstay or seatstay. Loosen the wheel nut on one side and push/hold the rim to a central position between the stays, and retighten.
        I see that this bike has a center-mounted drink bottle cage over the rear wheel. Check its not rubbing on the tyre either. Finally check the training wheels haven't pressed some part of the chain cover into the wheel hub.



        Rear hub brake doesn't come on when pressed The coaster brake should never need servicing, and would absolutely come pre-assembled. Sounds like the bike might have some problems. Given its a $109 USD BSO, it might be better to return it right now under your local consumer rights.






        share|improve this answer












        Being somewhat general, here's some common causes for each problem you've given



        Chain comes off - because its too slack. Try loosening the rear wheel nuts and slide the whole wheel backward a bit. The chain has to have some slack, but not enough to let it fall off either side.



        Pedals are not turning - The pedal cage (bit the foot presses against) should rotate around the pedal axle reasonably freely. It may or may not coast if spun, but it should turn around smoothly. If not, the pedals may be faulty.



        OR you might have meant: Crank is not turning on the bottom bracket - this would be bad - a new bike would have the crank installed in the box. You shouldn't have to fit a crank to a frame yourself. If that's not turning freely, something's really wrong.



        Rear hub brake rubs Are you sure the wheel is centered in the frame? Its possible the tyre is rubbing on the chainstay or seatstay. Loosen the wheel nut on one side and push/hold the rim to a central position between the stays, and retighten.
        I see that this bike has a center-mounted drink bottle cage over the rear wheel. Check its not rubbing on the tyre either. Finally check the training wheels haven't pressed some part of the chain cover into the wheel hub.



        Rear hub brake doesn't come on when pressed The coaster brake should never need servicing, and would absolutely come pre-assembled. Sounds like the bike might have some problems. Given its a $109 USD BSO, it might be better to return it right now under your local consumer rights.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered 2 hours ago









        Criggie

        42.1k570141




        42.1k570141






















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