SSMS 17.9.1 crashes on “connect”












2














I installed SSMS 17.9.1.



When I start SSMS it crashes when I try to connect to the database server.



See this 5 second video
https://vimeo.com/302442420/2ed86b92d8



My only action is to click on the "connect" button.
Then the object explorer appears quickly followed by SSMS shutdown.



How can I get SSMS to work properly ?






ssms-2017







share|improve this question






















  • Please check ssms logs. Have a look at this page docs.microsoft.com/en-us/sql/tools/configuration-manager/… for log location.
    – pawinder gupta
    Nov 23 '18 at 22:44
















2














I installed SSMS 17.9.1.



When I start SSMS it crashes when I try to connect to the database server.



See this 5 second video
https://vimeo.com/302442420/2ed86b92d8



My only action is to click on the "connect" button.
Then the object explorer appears quickly followed by SSMS shutdown.



How can I get SSMS to work properly ?






ssms-2017







share|improve this question






















  • Please check ssms logs. Have a look at this page docs.microsoft.com/en-us/sql/tools/configuration-manager/… for log location.
    – pawinder gupta
    Nov 23 '18 at 22:44














2












2








2







I installed SSMS 17.9.1.



When I start SSMS it crashes when I try to connect to the database server.



See this 5 second video
https://vimeo.com/302442420/2ed86b92d8



My only action is to click on the "connect" button.
Then the object explorer appears quickly followed by SSMS shutdown.



How can I get SSMS to work properly ?






ssms-2017







share|improve this question













I installed SSMS 17.9.1.



When I start SSMS it crashes when I try to connect to the database server.



See this 5 second video
https://vimeo.com/302442420/2ed86b92d8



My only action is to click on the "connect" button.
Then the object explorer appears quickly followed by SSMS shutdown.



How can I get SSMS to work properly ?






ssms-2017




ssms-2017






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Nov 23 '18 at 20:16









Ken EvansKen Evans

263




263












  • Please check ssms logs. Have a look at this page docs.microsoft.com/en-us/sql/tools/configuration-manager/… for log location.
    – pawinder gupta
    Nov 23 '18 at 22:44


















  • Please check ssms logs. Have a look at this page docs.microsoft.com/en-us/sql/tools/configuration-manager/… for log location.
    – pawinder gupta
    Nov 23 '18 at 22:44
















Please check ssms logs. Have a look at this page docs.microsoft.com/en-us/sql/tools/configuration-manager/… for log location.
– pawinder gupta
Nov 23 '18 at 22:44




Please check ssms logs. Have a look at this page docs.microsoft.com/en-us/sql/tools/configuration-manager/… for log location.
– pawinder gupta
Nov 23 '18 at 22:44












1 Answer
1






active

oldest

votes


















1














I asked the same question on the Microsoft Developer Network.



This is the solution that worked:




  1. Uninstall SSMS

  2. Uninstall Visual Studio 2015 IsoShell

  3. Uninstall Microsoft Visual C++ 2015(or 2017 if you are using it) Redistributable. Uninstall both x86 and x64 if they're on your computer.

  4. Reinstall Visual Studio 2015 IsoShell

  5. Reinstall SSMS

  6. Reinstall Microsoft Visual C++ Redistributable


It took a long time!



See this thread.






share|improve this answer





















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    1 Answer
    1






    active

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    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    1














    I asked the same question on the Microsoft Developer Network.



    This is the solution that worked:




    1. Uninstall SSMS

    2. Uninstall Visual Studio 2015 IsoShell

    3. Uninstall Microsoft Visual C++ 2015(or 2017 if you are using it) Redistributable. Uninstall both x86 and x64 if they're on your computer.

    4. Reinstall Visual Studio 2015 IsoShell

    5. Reinstall SSMS

    6. Reinstall Microsoft Visual C++ Redistributable


    It took a long time!



    See this thread.






    share|improve this answer


























      1














      I asked the same question on the Microsoft Developer Network.



      This is the solution that worked:




      1. Uninstall SSMS

      2. Uninstall Visual Studio 2015 IsoShell

      3. Uninstall Microsoft Visual C++ 2015(or 2017 if you are using it) Redistributable. Uninstall both x86 and x64 if they're on your computer.

      4. Reinstall Visual Studio 2015 IsoShell

      5. Reinstall SSMS

      6. Reinstall Microsoft Visual C++ Redistributable


      It took a long time!



      See this thread.






      share|improve this answer
























        1












        1








        1






        I asked the same question on the Microsoft Developer Network.



        This is the solution that worked:




        1. Uninstall SSMS

        2. Uninstall Visual Studio 2015 IsoShell

        3. Uninstall Microsoft Visual C++ 2015(or 2017 if you are using it) Redistributable. Uninstall both x86 and x64 if they're on your computer.

        4. Reinstall Visual Studio 2015 IsoShell

        5. Reinstall SSMS

        6. Reinstall Microsoft Visual C++ Redistributable


        It took a long time!



        See this thread.






        share|improve this answer












        I asked the same question on the Microsoft Developer Network.



        This is the solution that worked:




        1. Uninstall SSMS

        2. Uninstall Visual Studio 2015 IsoShell

        3. Uninstall Microsoft Visual C++ 2015(or 2017 if you are using it) Redistributable. Uninstall both x86 and x64 if they're on your computer.

        4. Reinstall Visual Studio 2015 IsoShell

        5. Reinstall SSMS

        6. Reinstall Microsoft Visual C++ Redistributable


        It took a long time!



        See this thread.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Dec 6 '18 at 20:51









        Ken EvansKen Evans

        263




        263






























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