Blackberry Dynamics SDK BBDAuthenticatingUI appears every 30 seconds












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While actively using an iOS app that uses Blackberry Dynamics SDK, the BBDAuthenticatingUI view (the one that states "Authenticating..." with a spinner) appears around every 30-50 seconds. This should not be happening, as the user is authenticated and actively using the app. How can I get this to stop happening?



Stack Trace:



SecurityPolicySettings::setAuthDelegatePolicy, auth delegate policy: com.good.gcs.g3
SecurityPolicySettings::setRequirePwdNotBiometryPeriod m_requirePwdNotBiometryPeriodHours = 0 hours
GDAuthDelegateSelector::selectAuthDelegatePolicyPair, using primary auth delegate policy: com.good.gcs.g3
GDDeviceApple: getDataWithPlatformSecurity failed with status: -25300 and isAppActive: 1
PolicyProcessor::enforceSecurityPolicy currentPwdType = 2 , newPwdType = 4
PolicyProcessor::enforceSecurityPolicy auth delegation pair req GDAppID:com.good.gcs.g3 NativeID:com.good.gcs.g3 Type:PRIMARY
PolicyProcessorAuthDelegate::unlockWithAuthDelegate, IN delegate = GDAppID:com.good.gcs.g3 NativeID:com.good.gcs.g3 Type:PRIMARY
PolicyProcessorAuthDelegate::unlockWithAuthDelegate, call startSSOForDelegate
SSOManager::startSSOForDelegateChange, nativeID = com.good.gcs.g3
SSOManager::sendAuthRequest, nativeId = com.good.gcs.g3
GDSsoUIManager::showSsoAuthenticatingUI
BBDUI::BBDAuthenticatingUI created 30 0x1c04959a0









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    0















    While actively using an iOS app that uses Blackberry Dynamics SDK, the BBDAuthenticatingUI view (the one that states "Authenticating..." with a spinner) appears around every 30-50 seconds. This should not be happening, as the user is authenticated and actively using the app. How can I get this to stop happening?



    Stack Trace:



    SecurityPolicySettings::setAuthDelegatePolicy, auth delegate policy: com.good.gcs.g3
    SecurityPolicySettings::setRequirePwdNotBiometryPeriod m_requirePwdNotBiometryPeriodHours = 0 hours
    GDAuthDelegateSelector::selectAuthDelegatePolicyPair, using primary auth delegate policy: com.good.gcs.g3
    GDDeviceApple: getDataWithPlatformSecurity failed with status: -25300 and isAppActive: 1
    PolicyProcessor::enforceSecurityPolicy currentPwdType = 2 , newPwdType = 4
    PolicyProcessor::enforceSecurityPolicy auth delegation pair req GDAppID:com.good.gcs.g3 NativeID:com.good.gcs.g3 Type:PRIMARY
    PolicyProcessorAuthDelegate::unlockWithAuthDelegate, IN delegate = GDAppID:com.good.gcs.g3 NativeID:com.good.gcs.g3 Type:PRIMARY
    PolicyProcessorAuthDelegate::unlockWithAuthDelegate, call startSSOForDelegate
    SSOManager::startSSOForDelegateChange, nativeID = com.good.gcs.g3
    SSOManager::sendAuthRequest, nativeId = com.good.gcs.g3
    GDSsoUIManager::showSsoAuthenticatingUI
    BBDUI::BBDAuthenticatingUI created 30 0x1c04959a0









    share|improve this question



























      0












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      While actively using an iOS app that uses Blackberry Dynamics SDK, the BBDAuthenticatingUI view (the one that states "Authenticating..." with a spinner) appears around every 30-50 seconds. This should not be happening, as the user is authenticated and actively using the app. How can I get this to stop happening?



      Stack Trace:



      SecurityPolicySettings::setAuthDelegatePolicy, auth delegate policy: com.good.gcs.g3
      SecurityPolicySettings::setRequirePwdNotBiometryPeriod m_requirePwdNotBiometryPeriodHours = 0 hours
      GDAuthDelegateSelector::selectAuthDelegatePolicyPair, using primary auth delegate policy: com.good.gcs.g3
      GDDeviceApple: getDataWithPlatformSecurity failed with status: -25300 and isAppActive: 1
      PolicyProcessor::enforceSecurityPolicy currentPwdType = 2 , newPwdType = 4
      PolicyProcessor::enforceSecurityPolicy auth delegation pair req GDAppID:com.good.gcs.g3 NativeID:com.good.gcs.g3 Type:PRIMARY
      PolicyProcessorAuthDelegate::unlockWithAuthDelegate, IN delegate = GDAppID:com.good.gcs.g3 NativeID:com.good.gcs.g3 Type:PRIMARY
      PolicyProcessorAuthDelegate::unlockWithAuthDelegate, call startSSOForDelegate
      SSOManager::startSSOForDelegateChange, nativeID = com.good.gcs.g3
      SSOManager::sendAuthRequest, nativeId = com.good.gcs.g3
      GDSsoUIManager::showSsoAuthenticatingUI
      BBDUI::BBDAuthenticatingUI created 30 0x1c04959a0









      share|improve this question
















      While actively using an iOS app that uses Blackberry Dynamics SDK, the BBDAuthenticatingUI view (the one that states "Authenticating..." with a spinner) appears around every 30-50 seconds. This should not be happening, as the user is authenticated and actively using the app. How can I get this to stop happening?



      Stack Trace:



      SecurityPolicySettings::setAuthDelegatePolicy, auth delegate policy: com.good.gcs.g3
      SecurityPolicySettings::setRequirePwdNotBiometryPeriod m_requirePwdNotBiometryPeriodHours = 0 hours
      GDAuthDelegateSelector::selectAuthDelegatePolicyPair, using primary auth delegate policy: com.good.gcs.g3
      GDDeviceApple: getDataWithPlatformSecurity failed with status: -25300 and isAppActive: 1
      PolicyProcessor::enforceSecurityPolicy currentPwdType = 2 , newPwdType = 4
      PolicyProcessor::enforceSecurityPolicy auth delegation pair req GDAppID:com.good.gcs.g3 NativeID:com.good.gcs.g3 Type:PRIMARY
      PolicyProcessorAuthDelegate::unlockWithAuthDelegate, IN delegate = GDAppID:com.good.gcs.g3 NativeID:com.good.gcs.g3 Type:PRIMARY
      PolicyProcessorAuthDelegate::unlockWithAuthDelegate, call startSSOForDelegate
      SSOManager::startSSOForDelegateChange, nativeID = com.good.gcs.g3
      SSOManager::sendAuthRequest, nativeId = com.good.gcs.g3
      GDSsoUIManager::showSsoAuthenticatingUI
      BBDUI::BBDAuthenticatingUI created 30 0x1c04959a0






      ios authentication blackberry good-dynamics blackberry-dynamics






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      edited Nov 24 '18 at 12:46









      Adobels

      1,65021234




      1,65021234










      asked Jul 9 '18 at 19:08









      Abby ThompsonAbby Thompson

      386




      386
























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