Not delivering to previously bounced address

Not delivering to previously bounced address - Mailgun

I'm setting up my Laravel website, and now comes the part where I configure Mailgun to send and receive emails.
I followed different guides to do that, yet I don't feel I'm doing it right. I'm now stuck with this error:
Failed: postmaster@syrianafood.dk → ibrahim_hasan_eng@hotmail.com 'New Order from Ibrahim Hasan' Not delivering to previously bounced address
i.e. Mailgun is not able to deliver my emails. Could you please guide me through this? Thank you!

asked Mar 22 '18 at 16:32

Ibrahim Hasan

135

Try first with a different driver, like MailTrap.io, if the email is sent then the problem is in your Mailgun configuration.

– HCK
Mar 22 '18 at 16:36

If you think this is a code issue, show us your code; however, I think we can clearly see that it's more of a "email spam filter" issue. If an email bounced, they don't deliver there again.

– Ying Li
Mar 22 '18 at 16:37

It works well on MailTrap.io.

– Ibrahim Hasan
Mar 22 '18 at 16:37

add a comment |

asked Mar 22 '18 at 16:32

Ibrahim Hasan

135

Try first with a different driver, like MailTrap.io, if the email is sent then the problem is in your Mailgun configuration.

– HCK
Mar 22 '18 at 16:36

If you think this is a code issue, show us your code; however, I think we can clearly see that it's more of a "email spam filter" issue. If an email bounced, they don't deliver there again.

– Ying Li
Mar 22 '18 at 16:37

It works well on MailTrap.io.

– Ibrahim Hasan
Mar 22 '18 at 16:37

add a comment |

asked Mar 22 '18 at 16:32

Ibrahim Hasan

135

laravel email mailgun

asked Mar 22 '18 at 16:32

Ibrahim Hasan

135

asked Mar 22 '18 at 16:32

Ibrahim Hasan

135

asked Mar 22 '18 at 16:32

Ibrahim Hasan

135

asked Mar 22 '18 at 16:32

Ibrahim Hasan

135

asked Mar 22 '18 at 16:32

Ibrahim Hasan

135

Try first with a different driver, like MailTrap.io, if the email is sent then the problem is in your Mailgun configuration.

– HCK
Mar 22 '18 at 16:36

If you think this is a code issue, show us your code; however, I think we can clearly see that it's more of a "email spam filter" issue. If an email bounced, they don't deliver there again.

– Ying Li
Mar 22 '18 at 16:37

It works well on MailTrap.io.

– Ibrahim Hasan
Mar 22 '18 at 16:37

add a comment |

Try first with a different driver, like MailTrap.io, if the email is sent then the problem is in your Mailgun configuration.

– HCK
Mar 22 '18 at 16:36

If you think this is a code issue, show us your code; however, I think we can clearly see that it's more of a "email spam filter" issue. If an email bounced, they don't deliver there again.

– Ying Li
Mar 22 '18 at 16:37

It works well on MailTrap.io.

– Ibrahim Hasan
Mar 22 '18 at 16:37

Try first with a different driver, like MailTrap.io, if the email is sent then the problem is in your Mailgun configuration.

– HCK
Mar 22 '18 at 16:36

If you think this is a code issue, show us your code; however, I think we can clearly see that it's more of a "email spam filter" issue. If an email bounced, they don't deliver there again.

– Ying Li
Mar 22 '18 at 16:37

It works well on MailTrap.io.

– Ibrahim Hasan
Mar 22 '18 at 16:37

add a comment |

1 Answer
1

active

oldest

votes

If mail was sent and rejected by the provider (bad content, headers, etc), Mailgun will automatically blacklist that address from being sent to in the future.

This is to prevent blacklisting yourself from many of the different MX providers out there.

If you think you've solved that problem, you can perform a DELETE request through the Mailgun API in the format of DELETE /<domain>/bounces/<address> before sending the mail, and then you'll be able to send to that address again.

You can check if a bounce has happened previously by performing a POST request to POST /<domain>/bounces. Furthermore, you will receive a JSON object back with a REASON as to why the bounce occurred, giving you the ability to respond in kind to this.

If a domain is not working correctly and it's not in the blacklist, then it's possible that the MX Provider its self is not accepting the emails and is responding unfavorably in a way that Mailgun cannot handle.

You can also delete the mail directly from the Mailgun UI if you have the login credentials. Please see the comment below and give it an upvote.

edited Nov 27 '18 at 23:12

answered Mar 22 '18 at 16:39

Ohgodwhy

35k63969

I changed the email and it worked. However, I'm not sure I understand how to remove the email which got blacklisted.

– Ibrahim Hasan
Mar 22 '18 at 17:08

@IbrahimHasan Perform a DELETE request as indicated in my post where <domain> is the domain you're sending from, and <address> is the address you want to remove such as ibrahim_hasan_eng@hotmail.com

– Ohgodwhy
Mar 22 '18 at 17:16

I need more reputation points in order to vote for your answer. Thanks a lot!

– Ibrahim Hasan
Mar 22 '18 at 17:19

@IbrahimHasan No worries. You can click the checkmark beneathe to accept it as answer. Which will also give you reputation points.

– Ohgodwhy
Mar 22 '18 at 17:20

5

@Ohgodwhy has explained the correct way to delete the blockage through code. If you can login to mailgun you can also go to Suppressions > Bounces then select the email you want to free up then delete it.

– George Miranda
Aug 15 '18 at 20:29

add a comment |

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1 Answer
1

active

oldest

votes

1 Answer
1

active

oldest

votes

If mail was sent and rejected by the provider (bad content, headers, etc), Mailgun will automatically blacklist that address from being sent to in the future.

This is to prevent blacklisting yourself from many of the different MX providers out there.

You can also delete the mail directly from the Mailgun UI if you have the login credentials. Please see the comment below and give it an upvote.

edited Nov 27 '18 at 23:12

answered Mar 22 '18 at 16:39

Ohgodwhy

35k63969

I changed the email and it worked. However, I'm not sure I understand how to remove the email which got blacklisted.

– Ibrahim Hasan
Mar 22 '18 at 17:08

@IbrahimHasan Perform a DELETE request as indicated in my post where <domain> is the domain you're sending from, and <address> is the address you want to remove such as ibrahim_hasan_eng@hotmail.com

– Ohgodwhy
Mar 22 '18 at 17:16

I need more reputation points in order to vote for your answer. Thanks a lot!

– Ibrahim Hasan
Mar 22 '18 at 17:19

@IbrahimHasan No worries. You can click the checkmark beneathe to accept it as answer. Which will also give you reputation points.

– Ohgodwhy
Mar 22 '18 at 17:20

5

@Ohgodwhy has explained the correct way to delete the blockage through code. If you can login to mailgun you can also go to Suppressions > Bounces then select the email you want to free up then delete it.

– George Miranda
Aug 15 '18 at 20:29

add a comment |

If mail was sent and rejected by the provider (bad content, headers, etc), Mailgun will automatically blacklist that address from being sent to in the future.

This is to prevent blacklisting yourself from many of the different MX providers out there.

You can also delete the mail directly from the Mailgun UI if you have the login credentials. Please see the comment below and give it an upvote.

edited Nov 27 '18 at 23:12

answered Mar 22 '18 at 16:39

Ohgodwhy

35k63969

I changed the email and it worked. However, I'm not sure I understand how to remove the email which got blacklisted.

– Ibrahim Hasan
Mar 22 '18 at 17:08

@IbrahimHasan Perform a DELETE request as indicated in my post where <domain> is the domain you're sending from, and <address> is the address you want to remove such as ibrahim_hasan_eng@hotmail.com

– Ohgodwhy
Mar 22 '18 at 17:16

I need more reputation points in order to vote for your answer. Thanks a lot!

– Ibrahim Hasan
Mar 22 '18 at 17:19

@IbrahimHasan No worries. You can click the checkmark beneathe to accept it as answer. Which will also give you reputation points.

– Ohgodwhy
Mar 22 '18 at 17:20

5

@Ohgodwhy has explained the correct way to delete the blockage through code. If you can login to mailgun you can also go to Suppressions > Bounces then select the email you want to free up then delete it.

– George Miranda
Aug 15 '18 at 20:29

add a comment |

If mail was sent and rejected by the provider (bad content, headers, etc), Mailgun will automatically blacklist that address from being sent to in the future.

This is to prevent blacklisting yourself from many of the different MX providers out there.

You can also delete the mail directly from the Mailgun UI if you have the login credentials. Please see the comment below and give it an upvote.

edited Nov 27 '18 at 23:12

answered Mar 22 '18 at 16:39

Ohgodwhy

35k63969

If mail was sent and rejected by the provider (bad content, headers, etc), Mailgun will automatically blacklist that address from being sent to in the future.

This is to prevent blacklisting yourself from many of the different MX providers out there.

You can also delete the mail directly from the Mailgun UI if you have the login credentials. Please see the comment below and give it an upvote.

edited Nov 27 '18 at 23:12

answered Mar 22 '18 at 16:39

Ohgodwhy

35k63969

edited Nov 27 '18 at 23:12

answered Mar 22 '18 at 16:39

Ohgodwhy

35k63969

answered Mar 22 '18 at 16:39

Ohgodwhy

35k63969

answered Mar 22 '18 at 16:39

Ohgodwhy

35k63969

I changed the email and it worked. However, I'm not sure I understand how to remove the email which got blacklisted.

– Ibrahim Hasan
Mar 22 '18 at 17:08

@IbrahimHasan Perform a DELETE request as indicated in my post where <domain> is the domain you're sending from, and <address> is the address you want to remove such as ibrahim_hasan_eng@hotmail.com

– Ohgodwhy
Mar 22 '18 at 17:16

I need more reputation points in order to vote for your answer. Thanks a lot!

– Ibrahim Hasan
Mar 22 '18 at 17:19

@IbrahimHasan No worries. You can click the checkmark beneathe to accept it as answer. Which will also give you reputation points.

– Ohgodwhy
Mar 22 '18 at 17:20

5

@Ohgodwhy has explained the correct way to delete the blockage through code. If you can login to mailgun you can also go to Suppressions > Bounces then select the email you want to free up then delete it.

– George Miranda
Aug 15 '18 at 20:29

add a comment |

I changed the email and it worked. However, I'm not sure I understand how to remove the email which got blacklisted.

– Ibrahim Hasan
Mar 22 '18 at 17:08

@IbrahimHasan Perform a DELETE request as indicated in my post where <domain> is the domain you're sending from, and <address> is the address you want to remove such as ibrahim_hasan_eng@hotmail.com

– Ohgodwhy
Mar 22 '18 at 17:16

I need more reputation points in order to vote for your answer. Thanks a lot!

– Ibrahim Hasan
Mar 22 '18 at 17:19

@IbrahimHasan No worries. You can click the checkmark beneathe to accept it as answer. Which will also give you reputation points.

– Ohgodwhy
Mar 22 '18 at 17:20

5

@Ohgodwhy has explained the correct way to delete the blockage through code. If you can login to mailgun you can also go to Suppressions > Bounces then select the email you want to free up then delete it.

– George Miranda
Aug 15 '18 at 20:29

I changed the email and it worked. However, I'm not sure I understand how to remove the email which got blacklisted.

– Ibrahim Hasan
Mar 22 '18 at 17:08

@IbrahimHasan Perform a DELETE request as indicated in my post where <domain> is the domain you're sending from, and <address> is the address you want to remove such as ibrahim_hasan_eng@hotmail.com

– Ohgodwhy
Mar 22 '18 at 17:16

I need more reputation points in order to vote for your answer. Thanks a lot!

– Ibrahim Hasan
Mar 22 '18 at 17:19

@IbrahimHasan No worries. You can click the checkmark beneathe to accept it as answer. Which will also give you reputation points.

– Ohgodwhy
Mar 22 '18 at 17:20

@Ohgodwhy has explained the correct way to delete the blockage through code. If you can login to mailgun you can also go to Suppressions > Bounces then select the email you want to free up then delete it.

– George Miranda
Aug 15 '18 at 20:29

add a comment |

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