How to solve blank Safari Window / Safari crash (10.1.2)?
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Running Yosemite 10.10.5 on MacBook Air (early 2014), with Safari v. 10.1.2.
New Safari windows come up blank. Typing a URL into them doesn't load the pages.
Quitting Safari and relaunching causes System error:
Safari cannot be opened because of a problem.
Check with the developer to make sure Safari works with this version of Mac OSX. You may have to reinstall the application. Be sure to sure to install any available updates for the application and Mac OSX."
Crash report (and launching Safari from Terminal) shows this error:
dyld: Library not loaded: /usr/lib/libcrypto.35.dylib
Referenced from: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice
Reason: image not found
Trace/BPT trap
Listing the directory shows that files were updated here (presumably because of iTunes update) that are proximate to this problem:
drwxr-xr-x 3 root wheel 102 Dec 14 08:52 AppleMobileDeviceHelper.app
drwxr-xr-x 3 root wheel 102 Dec 14 08:52 AppleMobileSync.app
-rwxr-xr-x 1 root wheel 4119552 Oct 16 21:31 MobileDevice
drwxr-xr-x 45 root wheel 1530 Oct 16 21:31 Resources
drwxr-xr-x 3 root wheel 102 Oct 16 20:49 _CodeSignature
-rwxr-xr-x 1 root wheel 43936 Oct 16 21:31 reenumerate_ios_devices
(two December 14th files indicate recent update compared to older files)
Timestamps of those updated files coincide with iTunes being updated to 12.8.1.2.
Hypothesis: Updating iTunes to 12.8.1.2
updated /System/Library/PrivateFrameworks/MobileDevice.framework to a version incompatible with Safari 10.1.2. Workaround 2 (below) supports hypothesis.
WORKAROUND 1: Install/Use Firefox
WORKAROUND 2: Move /System/Library/PrivateFrameworks/MobileDevice.framework to the trash (or somewhere else)
WORKAROUND 3 (not yet verified but presumed to work): Install macOS Mojave.
Posted here in case someone has a direct fix for users who can't update to Mojave, don't want to lose capabilities that MobileDevice.framework provides, and can't (or don't want to be forced to) switch to Firefox.
itunes yosemite safari crash
asked 5 hours ago
Khan Klatt
261
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up vote
5
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Running Yosemite 10.10.5 on MacBook Air (early 2014), with Safari v. 10.1.2.
New Safari windows come up blank. Typing a URL into them doesn't load the pages.
Quitting Safari and relaunching causes System error:
Safari cannot be opened because of a problem.
Check with the developer to make sure Safari works with this version of Mac OSX. You may have to reinstall the application. Be sure to sure to install any available updates for the application and Mac OSX."
Crash report (and launching Safari from Terminal) shows this error:
dyld: Library not loaded: /usr/lib/libcrypto.35.dylib
Referenced from: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice
Reason: image not found
Trace/BPT trap
Listing the directory shows that files were updated here (presumably because of iTunes update) that are proximate to this problem:
drwxr-xr-x 3 root wheel 102 Dec 14 08:52 AppleMobileDeviceHelper.app
drwxr-xr-x 3 root wheel 102 Dec 14 08:52 AppleMobileSync.app
-rwxr-xr-x 1 root wheel 4119552 Oct 16 21:31 MobileDevice
drwxr-xr-x 45 root wheel 1530 Oct 16 21:31 Resources
drwxr-xr-x 3 root wheel 102 Oct 16 20:49 _CodeSignature
-rwxr-xr-x 1 root wheel 43936 Oct 16 21:31 reenumerate_ios_devices
(two December 14th files indicate recent update compared to older files)
Timestamps of those updated files coincide with iTunes being updated to 12.8.1.2.
Hypothesis: Updating iTunes to 12.8.1.2
updated /System/Library/PrivateFrameworks/MobileDevice.framework to a version incompatible with Safari 10.1.2. Workaround 2 (below) supports hypothesis.
WORKAROUND 1: Install/Use Firefox
WORKAROUND 2: Move /System/Library/PrivateFrameworks/MobileDevice.framework to the trash (or somewhere else)
WORKAROUND 3 (not yet verified but presumed to work): Install macOS Mojave.
Posted here in case someone has a direct fix for users who can't update to Mojave, don't want to lose capabilities that MobileDevice.framework provides, and can't (or don't want to be forced to) switch to Firefox.
itunes yosemite safari crash
asked 5 hours ago
Khan Klatt
261
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Khan Klatt is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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To address the previous comments: 1. Safari updates itself. 2. The file is not on the system, Apple probably forgot to include it or linked to a version not existant on Yosemite. 3./usris definitely not a user library, it is the UNIX path to where non-kernel (userland) software reside (among other things).
– geira
2 hours ago
add a comment |
up vote
5
down vote
favorite
up vote
5
down vote
favorite
Running Yosemite 10.10.5 on MacBook Air (early 2014), with Safari v. 10.1.2.
New Safari windows come up blank. Typing a URL into them doesn't load the pages.
Quitting Safari and relaunching causes System error:
Safari cannot be opened because of a problem.
Check with the developer to make sure Safari works with this version of Mac OSX. You may have to reinstall the application. Be sure to sure to install any available updates for the application and Mac OSX."
Crash report (and launching Safari from Terminal) shows this error:
dyld: Library not loaded: /usr/lib/libcrypto.35.dylib
Referenced from: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice
Reason: image not found
Trace/BPT trap
Listing the directory shows that files were updated here (presumably because of iTunes update) that are proximate to this problem:
drwxr-xr-x 3 root wheel 102 Dec 14 08:52 AppleMobileDeviceHelper.app
drwxr-xr-x 3 root wheel 102 Dec 14 08:52 AppleMobileSync.app
-rwxr-xr-x 1 root wheel 4119552 Oct 16 21:31 MobileDevice
drwxr-xr-x 45 root wheel 1530 Oct 16 21:31 Resources
drwxr-xr-x 3 root wheel 102 Oct 16 20:49 _CodeSignature
-rwxr-xr-x 1 root wheel 43936 Oct 16 21:31 reenumerate_ios_devices
(two December 14th files indicate recent update compared to older files)
Timestamps of those updated files coincide with iTunes being updated to 12.8.1.2.
Hypothesis: Updating iTunes to 12.8.1.2
updated /System/Library/PrivateFrameworks/MobileDevice.framework to a version incompatible with Safari 10.1.2. Workaround 2 (below) supports hypothesis.
WORKAROUND 1: Install/Use Firefox
WORKAROUND 2: Move /System/Library/PrivateFrameworks/MobileDevice.framework to the trash (or somewhere else)
WORKAROUND 3 (not yet verified but presumed to work): Install macOS Mojave.
Posted here in case someone has a direct fix for users who can't update to Mojave, don't want to lose capabilities that MobileDevice.framework provides, and can't (or don't want to be forced to) switch to Firefox.
itunes yosemite safari crash
asked 5 hours ago
Khan Klatt
261
New contributor
Khan Klatt is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Running Yosemite 10.10.5 on MacBook Air (early 2014), with Safari v. 10.1.2.
New Safari windows come up blank. Typing a URL into them doesn't load the pages.
Quitting Safari and relaunching causes System error:
Safari cannot be opened because of a problem.
Check with the developer to make sure Safari works with this version of Mac OSX. You may have to reinstall the application. Be sure to sure to install any available updates for the application and Mac OSX."
Crash report (and launching Safari from Terminal) shows this error:
dyld: Library not loaded: /usr/lib/libcrypto.35.dylib
Referenced from: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice
Reason: image not found
Trace/BPT trap
Listing the directory shows that files were updated here (presumably because of iTunes update) that are proximate to this problem:
drwxr-xr-x 3 root wheel 102 Dec 14 08:52 AppleMobileDeviceHelper.app
drwxr-xr-x 3 root wheel 102 Dec 14 08:52 AppleMobileSync.app
-rwxr-xr-x 1 root wheel 4119552 Oct 16 21:31 MobileDevice
drwxr-xr-x 45 root wheel 1530 Oct 16 21:31 Resources
drwxr-xr-x 3 root wheel 102 Oct 16 20:49 _CodeSignature
-rwxr-xr-x 1 root wheel 43936 Oct 16 21:31 reenumerate_ios_devices
(two December 14th files indicate recent update compared to older files)
Timestamps of those updated files coincide with iTunes being updated to 12.8.1.2.
Hypothesis: Updating iTunes to 12.8.1.2
updated /System/Library/PrivateFrameworks/MobileDevice.framework to a version incompatible with Safari 10.1.2. Workaround 2 (below) supports hypothesis.
WORKAROUND 1: Install/Use Firefox
WORKAROUND 2: Move /System/Library/PrivateFrameworks/MobileDevice.framework to the trash (or somewhere else)
WORKAROUND 3 (not yet verified but presumed to work): Install macOS Mojave.
Posted here in case someone has a direct fix for users who can't update to Mojave, don't want to lose capabilities that MobileDevice.framework provides, and can't (or don't want to be forced to) switch to Firefox.
itunes yosemite safari crash
itunes yosemite safari crash
asked 5 hours ago
Khan Klatt
261
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Khan Klatt is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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asked 5 hours ago
Khan Klatt
261
New contributor
Khan Klatt is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 5 hours ago
Khan Klatt
261
New contributor
Khan Klatt is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 5 hours ago
Khan Klatt
261
asked 5 hours ago
Khan Klatt
261
261
New contributor
Khan Klatt is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Khan Klatt is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Khan Klatt is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
To address the previous comments: 1. Safari updates itself. 2. The file is not on the system, Apple probably forgot to include it or linked to a version not existant on Yosemite. 3./usris definitely not a user library, it is the UNIX path to where non-kernel (userland) software reside (among other things).
– geira
2 hours ago
add a comment |
To address the previous comments: 1. Safari updates itself. 2. The file is not on the system, Apple probably forgot to include it or linked to a version not existant on Yosemite. 3./usris definitely not a user library, it is the UNIX path to where non-kernel (userland) software reside (among other things).
– geira
2 hours ago
To address the previous comments: 1. Safari updates itself. 2. The file is not on the system, Apple probably forgot to include it or linked to a version not existant on Yosemite. 3.
/usr is definitely not a user library, it is the UNIX path to where non-kernel (userland) software reside (among other things).– geira
2 hours ago
To address the previous comments: 1. Safari updates itself. 2. The file is not on the system, Apple probably forgot to include it or linked to a version not existant on Yosemite. 3.
/usr is definitely not a user library, it is the UNIX path to where non-kernel (userland) software reside (among other things).– geira
2 hours ago
add a comment |
2 Answers
2
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oldest
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up vote
4
down vote
Same happened to me--same error, same OS X and same Safari version. The following files in /System/Library/PrivateFrameworks/ had today's timestamp on my computer. I restored these files from my backup in Time Machine. Safari is working again.
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 iTunesAccess.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 CoreFP.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 CoreADI.framework
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 MobileDevice.framework
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 DeviceLink.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 AirTrafficHost.framework
answered 3 hours ago
Ellen
411
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Also running Yosemite 10.10.5 on iMac (2009), with Safari v. 10.1.2., Apple auto upgraded iTunes and several other apps last night, my Safari froze, thought it was my internet connect, restarted Safari, but wouldn't start, coming up with generic problem statement, Ignore or Send to Apple. Search the internet using Chrome, and came across your post. So I just deleted the files in /System/Library/PrivateFrameworks/, tried Safari again and it came up. Thanks for the advice.
– D C
2 hours ago
add a comment |
up vote
0
down vote
Indeed, updating the OS to a newer version works. I updated from Yosemite to El Capitan to solve this.
answered 3 hours ago
Lone Wolf
11
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protected by Community♦ 1 hour ago
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Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
4
down vote
Same happened to me--same error, same OS X and same Safari version. The following files in /System/Library/PrivateFrameworks/ had today's timestamp on my computer. I restored these files from my backup in Time Machine. Safari is working again.
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 iTunesAccess.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 CoreFP.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 CoreADI.framework
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 MobileDevice.framework
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 DeviceLink.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 AirTrafficHost.framework
answered 3 hours ago
Ellen
411
New contributor
Ellen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Also running Yosemite 10.10.5 on iMac (2009), with Safari v. 10.1.2., Apple auto upgraded iTunes and several other apps last night, my Safari froze, thought it was my internet connect, restarted Safari, but wouldn't start, coming up with generic problem statement, Ignore or Send to Apple. Search the internet using Chrome, and came across your post. So I just deleted the files in /System/Library/PrivateFrameworks/, tried Safari again and it came up. Thanks for the advice.
– D C
2 hours ago
add a comment |
up vote
4
down vote
Same happened to me--same error, same OS X and same Safari version. The following files in /System/Library/PrivateFrameworks/ had today's timestamp on my computer. I restored these files from my backup in Time Machine. Safari is working again.
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 iTunesAccess.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 CoreFP.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 CoreADI.framework
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 MobileDevice.framework
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 DeviceLink.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 AirTrafficHost.framework
answered 3 hours ago
Ellen
411
New contributor
Ellen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Also running Yosemite 10.10.5 on iMac (2009), with Safari v. 10.1.2., Apple auto upgraded iTunes and several other apps last night, my Safari froze, thought it was my internet connect, restarted Safari, but wouldn't start, coming up with generic problem statement, Ignore or Send to Apple. Search the internet using Chrome, and came across your post. So I just deleted the files in /System/Library/PrivateFrameworks/, tried Safari again and it came up. Thanks for the advice.
– D C
2 hours ago
add a comment |
up vote
4
down vote
up vote
4
down vote
Same happened to me--same error, same OS X and same Safari version. The following files in /System/Library/PrivateFrameworks/ had today's timestamp on my computer. I restored these files from my backup in Time Machine. Safari is working again.
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 iTunesAccess.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 CoreFP.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 CoreADI.framework
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 MobileDevice.framework
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 DeviceLink.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 AirTrafficHost.framework
answered 3 hours ago
Ellen
411
New contributor
Ellen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Same happened to me--same error, same OS X and same Safari version. The following files in /System/Library/PrivateFrameworks/ had today's timestamp on my computer. I restored these files from my backup in Time Machine. Safari is working again.
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 iTunesAccess.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 CoreFP.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 CoreADI.framework
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 MobileDevice.framework
drwxr-xr-x 5 root wheel 170 Dec 14 12:30 DeviceLink.framework
drwxr-xr-x 6 root wheel 204 Dec 14 12:30 AirTrafficHost.framework
answered 3 hours ago
Ellen
411
New contributor
Ellen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
answered 3 hours ago
Ellen
411
New contributor
Ellen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
answered 3 hours ago
Ellen
411
answered 3 hours ago
Ellen
411
411
New contributor
Ellen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Ellen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Ellen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Also running Yosemite 10.10.5 on iMac (2009), with Safari v. 10.1.2., Apple auto upgraded iTunes and several other apps last night, my Safari froze, thought it was my internet connect, restarted Safari, but wouldn't start, coming up with generic problem statement, Ignore or Send to Apple. Search the internet using Chrome, and came across your post. So I just deleted the files in /System/Library/PrivateFrameworks/, tried Safari again and it came up. Thanks for the advice.
– D C
2 hours ago
add a comment |
Also running Yosemite 10.10.5 on iMac (2009), with Safari v. 10.1.2., Apple auto upgraded iTunes and several other apps last night, my Safari froze, thought it was my internet connect, restarted Safari, but wouldn't start, coming up with generic problem statement, Ignore or Send to Apple. Search the internet using Chrome, and came across your post. So I just deleted the files in /System/Library/PrivateFrameworks/, tried Safari again and it came up. Thanks for the advice.
– D C
2 hours ago
Also running Yosemite 10.10.5 on iMac (2009), with Safari v. 10.1.2., Apple auto upgraded iTunes and several other apps last night, my Safari froze, thought it was my internet connect, restarted Safari, but wouldn't start, coming up with generic problem statement, Ignore or Send to Apple. Search the internet using Chrome, and came across your post. So I just deleted the files in /System/Library/PrivateFrameworks/, tried Safari again and it came up. Thanks for the advice.
– D C
2 hours ago
Also running Yosemite 10.10.5 on iMac (2009), with Safari v. 10.1.2., Apple auto upgraded iTunes and several other apps last night, my Safari froze, thought it was my internet connect, restarted Safari, but wouldn't start, coming up with generic problem statement, Ignore or Send to Apple. Search the internet using Chrome, and came across your post. So I just deleted the files in /System/Library/PrivateFrameworks/, tried Safari again and it came up. Thanks for the advice.
– D C
2 hours ago
add a comment |
up vote
0
down vote
Indeed, updating the OS to a newer version works. I updated from Yosemite to El Capitan to solve this.
answered 3 hours ago
Lone Wolf
11
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up vote
0
down vote
Indeed, updating the OS to a newer version works. I updated from Yosemite to El Capitan to solve this.
answered 3 hours ago
Lone Wolf
11
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up vote
0
down vote
up vote
0
down vote
Indeed, updating the OS to a newer version works. I updated from Yosemite to El Capitan to solve this.
answered 3 hours ago
Lone Wolf
11
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Indeed, updating the OS to a newer version works. I updated from Yosemite to El Capitan to solve this.
answered 3 hours ago
Lone Wolf
11
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Lone Wolf is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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answered 3 hours ago
Lone Wolf
11
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Check out our Code of Conduct.
answered 3 hours ago
Lone Wolf
11
answered 3 hours ago
Lone Wolf
11
11
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Lone Wolf is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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New contributor
Lone Wolf is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Lone Wolf is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
add a comment |
add a comment |
protected by Community♦ 1 hour ago
Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
Would you like to answer one of these unanswered questions instead?
To address the previous comments: 1. Safari updates itself. 2. The file is not on the system, Apple probably forgot to include it or linked to a version not existant on Yosemite. 3.
/usris definitely not a user library, it is the UNIX path to where non-kernel (userland) software reside (among other things).– geira
2 hours ago